Powering Positive Change
Current OpeningsSibros core values are the foundation of who we are and our approach in everything we do.
There are no egos at Sibros - everyone's voice is equally valuable and there is no hierarchy of importance. We value direct communication and respectful feedback and share our different viewpoints empathetically in a safe, collaborative environment.
Transparency and authenticity creates a culture of accountability, ownership, and trust. It is the foundation for building strong relationships with our team and customers. By being honest and straightforward, we keep the lines of communication open for solving problems and making good decisions.
There is no 'us' versus 'them'. We work shoulder-to-shoulder and go out of our way to help each other. We openly share our ideas and make data-driven decisions. And even if we disagree at times, we are committed to moving forward as a unified team.
Each of us plays a key role and we trust everyone to do their part. We think and act like owners - holding ourselves accountable for each and every action and resulting outcome. It is important to own it, run with it, and be dependable.
Leadership empowers us to make decisions and take swift action. We value action over inaction ("done is better than perfect") and taking calculated risks, even when things are uncertain. We embrace innovation, agility, and change, and won't let anything stop us from making progress.
Delighting our customers and providing unparalleled value is our top priority. We listen intently and act quickly to enhance our offerings, relentlessly work to resolve issues, and provide solutions that give them a competitive edge. This allows us to consistently deliver value and exceed their expectations.
We go the extra mile in everything we do, no matter how big or small the task, that is how we make a meaningful impact in our world. The quality of our execution depends on how well we think through our plans and how deliberately we act. The details matter.
Having a positive attitude and being approachable are key to creating a culture that is inspiring and enjoyable. They enable us to collaborate effectively and maintain focus on the task at hand, fostering a spirit of camaraderie and teamwork, even in challenging times.
Actions speak louder than words. It is important to lead by doing rather than telling. We are role models for each other and we constantly raise the bar in everything we do. We hold ourselves to the highest standards and inspire each other to achieve new heights.
Growth and innovation come from learning new things everyday and constantly challenging our assumptions. We embrace a culture of curiosity and are not afraid to ask questions when something isn’t obvious or we don’t understand something. Asking questions leads to better decisions and/or strengthens our confidence in the choices we make.
Challenging the status quo and thinking outside-the-box sparks creativity and ingenuity. We tackle obstacles head on and push the boundaries of what’s possible. We take bold bets, and we either win big or learn big. We never give up and are willing to disrupt ourselves, to always stay ahead of the curve.
Guiding Principles
Single source of truth
Incidents versus patterns
Disagree before the decision, but commit once the decision is made
Default to open
Customers are not always right, but deserve to be treated right
Progress over perfection
Measure input metrics instead of output metrics
Be a thermostat and not a thermometer
Use process and automation to create guardrails
Crawl, walk, run
No tribal knowledge & Self-service model
Giving Away Your Legos
Under promise and over deliver
Treat others the way you want to be treated
Bad news should travel at lightning speed
Use simple words
Work to completion
Rocks, Pebbles and Sand
"The small things in aggregate, are the big thing" - Sam Altman
1% better everyday
3 Pillars for success: Growth, Impact and Enjoyment
These 3 pillars are at the core of success for each individual at the company. And if each individual is successful, there are higher chances of the organization succeeding as well.
- Growth: Are you learning new ideas, concepts, skills? Are you professional development courses or finding the time to read relevant books? Are you taking on new responsibilities? Are you getting exposure and experience in a new industry or field
- Impact: Are you able to help those around you? Does your team and area of work make an impact on the business?
- Enjoyment: Do you enjoy working with others on your team? Do they work shoulder to shoulder with you in a pleasant manner? Does everyone contribute proportionately based on the role they are in?